Our customers' satisfaction is our number one priority.

We offer a full refund or shipment of a new item if a product arrives faulty or damaged.

If a product is the incorrect size or the customer changes their mind we offer an exchange as long as the product has not been used or made dirty and is returned in the original condition. We also offer store credit if there is no current availability for the item you want.

Please note that customers will be responsible for shipping costs associated with sending products back for exchange.

Any returns must be in the original packaging.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Standard delivery Aus wide (excluding WA) usually takes around 3-5 business days.

WA usually takes 7-10 business days.

NZ standard post usually takes 5-10 business days.

Please note that orders may arrive later than usual if there are delays with Australia Post.

If your order hasn't arrived after two weeks, please contact us and we will look into the details.

Products are stocked up on a regular basis.

If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notifications when they are back in stock!